Privacy Policy
Your privacy matters to us. Here's how we handle your data.
Effective Date: February 1, 2026
1. Introduction
Splitmates ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and application (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the Service.
2. Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your name, email address, and password.
- Household Data: Information about households you create or join, including household names and member lists.
- Bill Information: Details of bills you create, including amounts, descriptions, split configurations, and due dates.
- Receipt Images: Photos of receipts you upload for bill verification.
- Waitlist Information: If you join our waitlist, we collect your email address.
Information Collected Automatically
- Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and actions taken.
- Device Information: Browser type, operating system, device type, and screen resolution.
- Log Data: IP address, access times, and referring URLs.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process bill splits and manage household finances
- Send you important notifications about your account, bills, and payment schedules
- Communicate with you about product updates and new features
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Within Your Household: Bill details, receipt images, and split information are shared with members of your household as part of the core Service functionality.
- Service Providers: We work with third-party services that help us operate the Service (e.g., hosting, email delivery, analytics). These providers are contractually obligated to protect your data.
- Payment Processors: When payment features are available, transaction data will be shared with PCI-compliant payment processors to facilitate transfers.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
5. Data Storage and Security
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest (AES-256). Receipt images are stored in secure, encrypted object storage.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously monitor and improve our security practices.
6. Cookies and Tracking
We use minimal, essential cookies to maintain your session and preferences. We use privacy-friendly analytics to understand how the Service is used. We do not use third-party advertising trackers.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Object to or restrict certain processing of your data
- Export your data in a portable format
To exercise any of these rights, please contact us at support@splitmates.co.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
9. Children's Privacy
The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date" above. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@splitmates.co